The surprising edge indie hotels hold
How grit and instinct come together to turn good into great
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Newsletter Archive
Clarity is the new currency in hospitality
Plus: Collective buying power | Apprenticeship programs worth copying
Indie hotels *are* the moment
Maximize value in a world of cutbacks
Control freaks, rejoice
Are guests booking for the vibe?
Your best guest insight? Housekeeping.
Hotel growth is 'stuttering'
Q&A
The surprising edge indie hotels hold
How grit and instinct come together to turn good into great
2026 will redefine independent hotel financing—are you ready?
What great leaders never leave to chance
How to turn hotel inventory into marketing gold
Why this designer thinks 'pretty' isn’t enough
Small by design, big on impact
Uncovering hotelier blind spots
Exclusive
What great leaders never leave to chance
Edward Mady reveals how empathy and consistency create loyalty that lasts.
Why this designer thinks 'pretty' isn’t enough
'Without our lived experiences, AI has nothing to talk about'
Is your hotel one lawsuit away from disaster?
‘In a flat market, precision beats presence’
Why independent hotels might save hospitality
