Is a supper club your secret weapon?
Plus: Targeted guest marketing | Lexington’s moody masterpiece
Latest
Newsletter Archive
Q&A
Who really owns your bookings?
Hint: it’s not the OTAs. GuestCentric's Pedro Colaco breaks down the moment that decides whether guests click away—or stay with you
Is your tech costing you?
‘In a flat market, precision beats presence’
Why independent hotels might save hospitality
The art of natural hotel photography
‘A mismatched partnership can dilute a hotel's brand identity’
'Make the direct channel as attractive and frictionless as possible'
Exclusive
‘In a flat market, precision beats presence’
President Norma Berry on how Veridian helps independents shift spend in real time
The art of natural hotel photography
‘A mismatched partnership can dilute a hotel's brand identity’
'Make the direct channel as attractive and frictionless as possible'
‘Tech is elevating the importance of hiring agile, adaptable thinkers’
‘Too often, the non-alc offering feels like an afterthought—or worse, an obligation’
