Estancia La Jolla makes a grand entrance after $26M revamp

Move over AI - holographic technology is making its way to hotels. Are you ready for the next wave of guest experiences? It's time to check in for today's edition of Mint Pillow.

In today's newsletter:
😎 Waikiki's no-kid zone
🏩 A multi-million-dollar revamp
👩‍💻 Beam me up, butler
🤝 The hotel talent tango
🏨 On a budget and beautiful

Beverly Wilshire launches holographic guest service

The Beverly Wilshire, best known for its role in the movie "Pretty Woman", is pioneering a new holographic concierge service, allowing staff to interact with guests via a 21.5-inch tabletop device called 'The M' from Proto. This innovative service beams hotel staff into guest rooms to provide real-time assistance and enhance customer experience. The hotel aims to expand this technology for remote meetings, shopping and entertainment in the future. Read more about this tech at Daily Mail.

Estancia La Jolla makes a grand entrance after $26M revamp

Estancia La Jolla Hotel & Spa in San Diego completed a $26 million renovation, updating guestrooms with custom furnishings and tech enhancements, and transforming bathrooms with marble countertops and walk-in showers. The reimagined lobby now features fireplaces, an outdoor patio, and a bar with live music and happy hour events. The remodel also includes an upgraded pool complex with VIP cabanas and nearly 47,000 square feet of refreshed indoor and outdoor event spaces, like the new 1,000-square-foot lawn. Read more about this renovation at Travel Agent Central.

Oahu's first adults-only hotel celebrates Hawaiian artists

Opening June 1, Romer House Waikiki will be Oahu’s first adults-only hotel, highlighting design and art to celebrate Waikiki's vibrant lifestyle. Designed by Indidesign, the hotel's 179 rooms feature woven textiles, rounded wood, and a palette of matte black and midnight blues, with large glass sliding doors leading to lanais. The hotel pays homage to local Hawaiian artists, with a grand gallery wall displaying pieces from across the islands, and murals by artists Kamea Hadar, Matías Solario and Cory Kamehanaokalā Taum adorning the pool deck. Read more about this property at Hospitality Design.

How the industry can turn up the staff retention dial

Hospitality leaders are prioritizing proactive measures to foster staff loyalty and engagement amidst fluctuating guest experiences and high turnover rates. They emphasize strategies such as actively listening to employee feedback, investing in comprehensive training programs, and transparently communicating organizational goals and challenges. By prioritizing these initiatives, businesses can cultivate a supportive workplace culture that promotes long-term commitment and drives success in the industry. Join the conversation at Hotel Management.

Budget boutique hotels bring the glam sans glitz

This summer, several budget-friendly boutique hotels in the U.S. are offering rates under $250 per night. In Asbury Park, NJ, The Asbury Hotel blends Victorian history with modern amenities, featuring a rooftop lounge and an outdoor movie theater. Honolulu's Wayfinder Waikiki showcases tropical decor and a saltwater lagoon pool, while New Orleans' Hotel Henrietta, located in Uptown, provides balconied rooms overlooking the historic Saint Charles Avenue Streetcar Line. Learn more about these properties at Hotels Above Par.

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