Hotels: Americans to average 11 trips in 2024

Hotels: Americans to average 11 trips in 2024

American workers are now taking "bleisure" trips - combining business with leisure. And some good news, more jobs were added to the industry in April - but still not back to pre-pandemic numbers. Let's check in for today's issue of Mint Pillow.

In today's newsletter:
⏰ Remod steps back in time
✏️ (Hotel) Survey says...
🎸 Where rock legends slept
🤝 Industry's hope for hires
👩‍💻 Bye, bye, bye third-party apps

GUEST EXPERIENCE

 A recent study conducted by Mews and OnePoll sheds light on emerging trends in the hotel industry. The survey reveals that nearly 80% of working Americans are prioritizing travel more this year than last, with plans to take an average of 11 trips in 2024, including vacations, family trips, work trips and "bleisure" trips - combining business with leisure. Additionally, the study highlights a growing preference for technology-driven hotel experiences, with guests expressing interest in keyless room entry, in-room smart home devices, digital ordering and completely automated front desks or self-service kiosks. Learn more about these trends at Hospitality Net.

REVENUE & INVESTMENT

Society Hill set to reopen after art deco makeover

The Society Hill Hotel in Philadelphia’s Old City, originally built in 1832, is set to reopen under new management after nearly a year of renovations. Acquired last year for $2.345 million, the 6,000-square-foot property has seen over $1.5 million in upgrades. This 15-room boutique hotel now boasts an art deco style with modern digital entry systems. Additionally, it will soon offer meeting spaces in collaboration with local museums, enhancing the experience for guests. Read more about this opening at Philadelphia Business Journal.

SPACE & DESIGN

Hotel June relives Malibu’s Bohemian past

Hotel June Malibu, originally built in 1949 as the Malibu Riviera Hotel, has been restored into an intimate collection of 13 interconnected bungalows, offering guests a nostalgic mid-century modern experience. Each bungalow features a king-size Casper bed, Aesop bath products and a private patio with garden views, while warm accents like original photography and wooden furniture infuse the space with a vintage vibe. Bungalow 13, once inhabited by Bob Dylan during the 1970s, offers guests the chance to share the space where the musician began writing his iconic album "Blood on the Tracks." Read more about this property at Hotels Above Par.

PEOPLE & STAFF

Hotels continue post-pandemic recovery, adding jobs in April 

The latest government data shows that U.S. hotels added 1,200 jobs in April, but the industry is still far from pre-pandemic employment levels, with 193,600 fewer workers than in February 2020. Despite offering increased wages and benefits, there are tens of thousands of open hotel jobs due to a nationwide workforce shortage. The American Hotel & Lodging Association is urging Congress to pass legislation to address this issue, including bills like the Asylum Seeker Work Authorization Act and the H-2 Improvements to Relieve Employers Act. Join the conversation at Hotel Business.

TECHNOLOGY

Way paves the way with booking tech

Austin-based tech company Way introduced new tools to help hospitality brands integrate and scale guest experiences directly on their websites, eliminating the need for third-party platforms. With Way's all-in-one experiential platform, hotels can now manage a variety of guest experiences seamlessly, including the reservations of cabanas, wellness activities and ticketed events. This keeps traffic on the hotel's website while offering guests a streamlined experience. Read more about this platform at Phocus Wire.


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