Hotels deliver concierge fitness services

Plus: A look at electric vehicle offerings at hotels.

Hotels deliver concierge fitness services

Independent hotels provide guests with custom, localized experiences -- and more of them are incorporating personalized fitness as a guest perk. It's time to check in for today's edition of Mint Pillow.

In today's newsletter:
🏃‍♀️ Hotels hit the road running
🔌 Revving up the EV juice
🤝 Debunking generational stereotypes
🏩 Design renaissance comes to NY
🐚 FL resort transforms into seaside haven

GUEST EXPERIENCE

Hotels offer running concierges as a wellness perk

The rise of running concierges as a service of hotels caters to a growing desire for wellness experiences among travelers. These hotel staff members act as local running guides, offering safe and scenic routes while fostering human connection during a solo activity. This personalized service goes beyond basic amenities and taps into the social aspects of running, promoting a sense of community and belonging for guests on the road.

Read more about this growing trend at Outside.

TECHNOLOGY

Next-gen EV chargers at hotels drive loyalty, revenue

The surge in the U.S. electric vehicle market presents a challenge for hotels to meet guest expectations for reliable on-site charging stations. With only 26% of hotels offering EV chargers, there's a significant opportunity to enhance the guest experience. Next-generation EV chargers not only address reliability issues but also elevate guest satisfaction by providing seamless integration with hotel amenities, personalized experiences and revenue-generating opportunities, ultimately driving guest loyalty and enhancing the overall quality of service in the hospitality industry.

Read more about this tech at Hotel Business.

PEOPLE & STAFF

Hospitality call to action: Challenge generational bias

Doug Kennedy, President of the Kennedy Training Network, Inc., tackles the issue of generational myths in the hotel workplace, highlighting the harmful impact of perpetuating stereotypes based on age, likening it to forms of discrimination such as racism and sexism. Backed by empirical research from Dr. Martin Schröder that finds no significant generational differences in work ethic or motivation, Kennedy emphasizes the importance of mentoring and coaching younger workers across hospitality fields.

Join the conversation at CoStar.

SPACE & DESIGN
Image: Hotel Kinsley

Kingston hotel preserves heritage, embraces style

Nestled in Kingston, New York, Hotel Kinsley stands as a testament to historical charm and thoughtful design. Spread across four distinct buildings, each with its own character, the hotel offers a unique experience blending vintage aesthetics with modern comfort. From the former State Bank of New York turned reception area to the meticulously restored Georgian stone home, every detail speaks to the town's rich history and architectural beauty.

Read more about this property at Hotels Above Par.

REVENUE & INVESTMENT

Tideline’s $20M reno unveils beachfront oasis

The Tideline Palm Beach Ocean Resort and Spa underwent a $20 million renovation for a lighter, beachier feel.  Formerly the Omphoy with darker colors, the resort now boasts fresh whites, light blues and beige throughout.  The 134-room property offers oceanfront balconies, plush linens, and an emphasis on feeling like home for guests.

Read more about this renovation at Luxury Travel Advisor.


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