Hotel's robot butler goes viral on TikTok

Plus: A look at a Denver eco-friendly hotel and the rise in hotel job demand.

Hotel's robot butler goes viral on TikTok
Image Source: Populus

Would you answer the door for a robot? What if he was bringing you a toothbrush or another hotel amenity? Find out how guests are reacting to automated service at hotels in today's edition of Mint Pillow.

In today's newsletter:
๐ŸŒฒ Denver hotel sets green standard
๐Ÿค– Robo-butler charms social media
๐Ÿจ Designers create remote work spaces
๐Ÿ“ˆ The rise in demand for hotel jobs
๐Ÿ“š Hotel personalizes guest books

REVENUE & INVESTMENT

Eco-chic design drives sustainability at Denver hotel

Image Source: Populus

Denver's carbon-positive Populus hotel has unveiled eco-chic interiors emphasizing sustainability and style. Developed by Urban Villages, the independent hotel's natural-themed spaces feature reclaimed materials and other eco-friendly elements throughout its 265 rooms. Populus has also planted 70,000 trees to offset carbon emissions and plans to maintain its carbon-positive status in part through renewable energy sources.

Read more about the renovation at Travel + Leisure.

PEOPLE & STAFF

Study reveals increased demand for hotel jobs

The AHLA Foundation's recent research forecasts robust job demand within the hotel industry over the next five years, exceeding overall market growth. The study unveils an interactive dashboard facilitating exploration of hospitality careers, particularly highlighting entry-level opportunities and pathways for advancement. With a projected 12% job growth in the hotel industry, notably in roles not necessitating college degrees, the findings underscore the industry's potential as a driver of upward mobility and offer an attractive landscape in hospitality.

Join the conversation at Hotel Management.

TECHNOLOGY

Chicago hotel's adorable robot butler gains TikTok fame 

Botlr the robot butler, featured in a TikTok video delivering room service at the Aloft Chicago Mag Mile hotel, has gained viral attention with 4.6 million views. Resembling R2-D2, the Botlr is part of the hotel's service offerings, delivering items like toothbrushes and snacks to guests' rooms within minutes. 

Read more about this tech at Newsweek.

SPACE & DESIGN

Designers innovate hotel spaces for guests' remote work

As remote and hybrid work trends persist, hospitality spaces are evolving to include diverse seating layouts, private zones for meetings, and amenities like accessible power outlets and reliable Wi-Fi to support remote work. The shift towards accommodating remote work is also influencing wellness spaces within hotels, with a focus on biophilic design elements, and cozy, nature-inspired aesthetics to enhance guest comfort and relaxation.

Learn more about this trend at CoStar.

GUEST EXPERIENCE

Montage Hotels offers curated book experience for guests

Montage Hotels & Resorts has teamed up with Zibby Media to provide curated books for its guests, available for purchase both on-site and online. The partnership aims to enhance the guest experience by offering a selection of adult and children's books inspired by each destination, aligning with Montage's commitment to personalized service.

Read more about this property at Hotel Business


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