Is your hotel inclusive in its tech use?

Accommodation can mean more than one thing for independent hotels. Is your technology inclusive? It's time to check in for today's edition of Mint Pillow.

In today's newsletter:
📱 Hotels tap tech for inclusivity
☀️ Florida seaside hotel boosts the Sunny
🎨 Art projected to hang high
💳 E-tipping may be key to retention

Hotel tech unlocks heightened, inclusive hospitality

Hotels are increasingly leveraging technology to enhance accessibility for travelers with disabilities, with innovations like coded wristbands and room valet systems providing seamless experiences. Organizations such as Kéroul are leading the way with accessible databases and certifications, while popular destinations like the Lincoln Center in NYC are embracing accessible tech to cater to diverse audiences. 

Read more about this trend at Business Insider.

From Newport to Sunny: A luxe boutique transformation

The Sunny – a new resort opening in Sunny Isles Beach, Florida – will offer guests a variety of amenities, including a waterfront pool, fire pits, a chic beach club, and diverse dining options, including a pier-side restaurant. The 339-room property was formerly the Newport Beachside Hotel & Resort.

Read more about this property at Travel + Leisure.

Hotels navigate staffing crisis, digital tipping

The hospitality industry is still struggling to fill staffing to pre-pandemic levels and some hotels are boosting wages to compete. Some experts suggest that offering instant digital gratuities could be a key factor in attracting and retaining staff.

Join the conversation at PYMNTS.

SC hotel takes flight with flutter wing expansion

Hotel Trundle has debuted "The Flutter Wing" expansion, an intimate luxury space located on Main Street in Columbia, South Carolina. Designed with historic preservation in mind, the Wing offers five executive king rooms, including the exclusive "Darling Suite," and a private rooftop patio, catering to VIP guests seeking privacy and accessibility to the city center.

Read more about this renovation at Cola Daily.

2024 hotel design forecast calls for art & wellness

In 2024, hotel decor is continuing to move beyond basic aesthetics. Art will be a central focus, with unique installations becoming a feature throughout the property. In rooms, expect a wellness focus with design elements promoting relaxation. 

Learn more about these and other trends at Hospitality Design.

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