Mastering hotel marketing
Plus: Smart staffing strategies
Latest
Getting an indie hotel noticed ‘is never one size fits all’
Amy Draheim shares tips and tricks for the indie hotel
Crafting sonic identities
Plus: Bracing for higher costs, slower deals
‘Music is the calling card for the soul of the brand’
Clay Bassford speaks to the importance of soundscapes in hospitality
Designing with nature
Plus: Adventure meets luxury at an all-inclusive Montana getaway
'It’s about creating moments of decompression'
Kona Gray talks space, design and the importance of intentional moments
Fearless boutique hoteliers
Plus: New Orleans is riding a momentum wave
'Innovation is the lifeblood of boutique hospitality'
Frances Kiradjian shares what fuels her passion for boutique hotels and why embracing a “rebel” mindset has been key to her success.
Influencers are essential for reaching travelers
Plus: How high-end hotels handle complaints
'Influencer marketing has become essential for reaching and engaging travelers'
Explore ideas in influencer marketing with Wendy Song Dowling.
Listen to Mint Pillow
Enjoy Mint Pillow in a whole new way—listen to it on-the-go with our audio version!
Tech, tunes and junk fees
Plus: A swanky Bunkhouse property touches down in Houston | Funny bosses FTW
'Technology plays a critical role in reducing operational friction'
Chief product officer Niki Johnson shares why tech is critical to the guest experience
The world's first 3D-printed hotel
Plus: Is the labor crisis easing?