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'A desire for sincere, genuine hospitality should not be overlooked'

Tom Ross gives tips on keeping the soul in your properties

‘Creating connection doesn’t come from trying to be everything to everyone’

Jen Quist gives her expert insight on designing functional F&B spaces

‘Text your guests and have a human respond promptly’

George Polyard shares his operational insight to help hospitality brands excel

‘We help hotels become a beacon for outdoor adventure’

Ali Murphy, an expert on outdoor amenities, gives insights on nature, accessibility and adventure

'Purchasing agents with strong vendor relationships are more important than ever'

Alan Benjamin, founder of global purchasing firm Benjamin West, offers practical advice on common pain points

‘Hospitality should be a business without walls’

Donte P. Johnson discusses the importance of advocating for social impact and inclusive economic development.

'Wellness is no longer just a niche segment—it’s becoming a key expectation'

Spa and wellness executive Maggy Dunphy gives insights on visual narratives and space design that inspires and fulfills.